Terms & Conditions

By purchasing from us in-store, or online and/or having a new unit shipped to you, you agree to ALL of these Terms/Conditions & Disclaimer.

Prices are subject to change at any time. We reserve the right to change prices, product specifications, and product availability without changes to the web pages containing the prices and product description or any other page on the web site. We also reserve the right to make changes or improvements to the content of this web site at any time, E&OE. If the availability or price of a product has changed since the last publication, we will notify the customer before processing the order.

CARRY-IN WARRANTY ON NEW UNITS: A Limited Warranty is given by our Suppliers, against Manufacturer’s Defects, not wear and tear, abuse or Operator error.
Domestic Use: either 6-months or 1-year, depending on the product.
Commercial Use: 6-months.
Transport costs are not covered under warranty, the unit would need to be taken to your nearest dealer or returned to ourselves at your expense, and any transport costs incurred for goods sent to you as replacement/repair under warranty is for your expense. The Supplier always requires the faulty part to be returned to us for assessment (in the event that the whole unit is not returned, although they may request this).
PLEASE NOTE: Some units are suitable for Domestic Use only, and have no warranty if used in a Commercial application. Please be sure you are purchasing the correct unit for your application. If you are not sure, please call us or email us and we will be happy to advise you on the correct unit for your application, as we know all the correct questions to ask you in order to determine this information. We cannot be held responsible for you purchasing an incorrect product for your application if you did not ask us for advice.

SHIPPING: see here https://www.klooflawnmower.co.za/shipping/

RETURN/REFUND POLICY:  Only goods that are defective under warranty may be returned for us to repair, or refund / exchange on the instruction of our Supplier.

We cannot be held responsible if you purchased the incorrect product and did not obtain our advice first. If it is used in the incorrect application it may not be a defect/fault covered under warranty. This can only be assessed on receipt of your returned product.

However, depending on which product it is, ie. whether it is a usual stock item, or whether we had to order it in especially from our Supplier (as Special Orders may not be returned), we may consider refunding or exchanging your item under the following conditions:

  • The product is in its unopened, undamaged, original packaging.
  • The product is new and unused.
  • The product is returned with all the original paperwork, owner’s manuals etc, that accompanied the item ordered.
  • If we agree that the item may be returned, you must do so within 7 days of the delivery date at your cost.

On receipt of the product we will either apply a credit toward an exchange or provide a refund for the retail cost of the item. A re-stocking fee of 15% will be charged on all such returns. It is therefore important to ensure correct ordering of products. We provide detailed information about each product, so please check all of the specifications and features to make sure it is suitable and fit for purpose, before submitting an order. If you have a question about a product, please fill in the product enquiry form or e-mail us on info@klooflawnmower.co.za before placing an order.

Please always read your Owner’s Manual.

DISCLAIMER: These pages are provided as a service and informational source. INFORMATION IS PROVIDED ON THE ASSUMPTION THAT THE RECEIVER OF SUCH INFORMATION IS COMPETENT TO PERFORM SAID TASK (INCLUDING, BUT NOT LIMITED TO OPERATION AND/OR REPAIR OF POWER EQUIPMENT), FOR WHICH THE INFORMATION IS PROVIDED, AND THAT PERSON IS KNOWLEDGEABLE AND MINDFUL OF THE PROPER SAFETY PRECAUTIONS.

NEITHER KLOOF LAWNMOWER CENTRE NOR OUR SUPPLIERS MAKE ANY CLAIMS ABOUT THE SUITABILITY OR FITNESS OF THE INFORMATION CONTAINED IN THIS WEB SITE FOR A PARTICULAR PURPOSE. ALL INFORMATION, INCLUDING GRAPHICS, TEXT, AND ELECTRONIC MAIL IS PROVIDED STRICTLY ON AN “AS IS” BASIS, WITHOUT ANY EXPRESS OR IMPLIED WARRANTY, GUARANTEE, ASSURANCE OF QUALITY, CONFORMITY OF SPECIFICATIONS, RELIABILITY, FUNCTIONALITY, OR SUITABILITY.

IN NO EVENT SHALL KLOOF LAWNMOWER CENTRE NOR OUR SUPPLIERS BE HELD LIABLE, WHETHER IN CONTRACT OR TORT, TO ANY PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO LOST PROFITS AND BUSINESS INTERRUPTION), ARISING OUT OF ANY ERRORS, TYPOGRAPHICAL OR OTHERWISE, INACCURACIES, OMISSIONS, OR DELAYS ARISING OUT OF OR PERTAINING TO THE USE, RELIANCE ON, OR INABILITY TO USE ANY TYPE OF INFORMATION, PART, OR GOOD, EVEN IF NOTIFIED IN ADVANCE ABOUT THE POSSIBILITY OF SUCH ACTION.

All material on this web site is Copyright 2012-2022 to Kloof Lawnmower Centre and our respective suppliers. All rights reserved. No part of this material may be used in any format, including electronic formats without express written consent.

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